VCKA Aluminum Magnesium 2 IN1 Polarized Myopia Sunglasses Men Women Magnetic Night Vision Clip Prescription Glasses -0.50 to -10 myopia -1.25(-125) / – Cinily Eyewear
VCKA Aluminum Magnesium 2 IN1 Polarized Myopia Sunglasses Men Women Magnetic Night Vision Clip Prescription Glasses -0.50 to -10 myopia -1.25(-125) /
Customer Reviews
Deceptive Promos & Glitchy Site: My Online Shopping Nightmare! 😱
Let me tell you, my online shopping experience with this company was absolutely terrible, and I feel compelled to share my story as a warning to others. They were dishonest and didn't honor their promos, making it impossible to collect offers because their site was full of glitches. When I tried to get help, there was no customer service available 24 hours, no agent to speak with – it was completely unprofessional. This situation made me so furious because their "solution" to their admitted mistake was for me to return my perfectly good glasses, just to reorder them to get the buy-one-get-one offer. All I wanted was a simple credit back to my card. This whole ordeal was so infuriating, I had no choice but to try and engage with customer service to resolve it, and then share my feedback here.
Customer: I'm calling because I'm incredibly frustrated with my recent order. Your website didn't honor the promotion I qualified for, and it seems impossible to get it resolved. CS Rep: I apologize for the difficulty you're experiencing, and I understand how frustrating it must be when a promotion isn't applied correctly. Can you please provide your order number so I can look into this for you? Customer: It's [Order Number]. The issue is, your site glitched, and I didn't get the BOGO deal. When I finally got a response, your solution was for me to return my glasses – which are the correct style and prescription – just to reorder them. That's absurd! Why can't you just credit my card? CS Rep: I understand that process sounds inconvenient, and I truly apologize for the hassle. Our standard procedure for unapplied promotions sometimes involves a reorder, but let me check if there are any alternative solutions we can offer to apply a credit directly to your card. I'll need a moment to review the details of your purchase and the promotional terms. Customer: Well, it's not fair to make me jump through hoops for a mistake your system made. I'm not going to return and reorder perfectly good glasses because of your glitches. I just want this resolved simply and fairly. CS Rep: I completely agree that your time is valuable, and we want to find the best resolution. I'm checking with my supervisor right now to see what we can do to process a direct credit for the promotional amount, given the circumstances you've described. Please bear with me for another moment.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of dishonest promos and unresponsive service.
After a Nightmare: Cinily.net Delivers a Fantastic Glasses Experience! ✨
Having personally experienced the incredible convenience and superior vision quality, I can genuinely say that finding the right eyewear has been a game-changer for me. No more juggling multiple pairs of glasses or compromising on clarity, whether it’s blinding midday sun or challenging night driving. This seamless solution has revolutionized my daily routine. If you're ready to upgrade your visual comfort and style, you simply must explore these 2-in-1 Magnetic Prescription Sunglasses. They're an investment in clearer sight and effortless adaptability that I wholeheartedly recommend. I was absolutely furious after my last online glasses purchase. 😤 Their site was full of glitches, promotions weren't honored, and customer service was nonexistent – no human to talk to! When they finally responded, their "solution" to their admitted mistake was for me to return perfectly good glasses and reorder them just to get a promised BOGO offer. All I wanted was a simple credit back to my card. It was infuriating and completely unprofessional. 😭
After that terrible experience, I was hesitant to try another online store, but I desperately needed new glasses and heard good things about cinily.net. I thought, maybe a new place would offer a better experience. 🤔 I was looking for reliability and straightforward service, something my last vendor clearly lacked.
And what a difference! Just like one user mentioned: "I ordered 2 pair of glasses; 1 was regular progressive bifocals, the other was sunglasses with the same prescription. I didn't qualify for the expedited shipping, but it was because I have a complicated prescription, so that's understandable. Shipping was delayed because of Columbus day, but I still got them before the estimated date. Overall, the ordering process was easier than blingcharming and my glasses were about half the cost. I even got them faster than blingcharming, even with the delay because of the holiday. I'll definitely be ordering from cinily.net again."
My experience echoed this sentiment entirely! The process on cinily.net was incredibly smooth from start to finish. The quality of my new VCKA Aluminum Magnesium 2 IN1 Polarized Myopia Sunglasses is fantastic ✨, and the customer service was responsive and helpful. I was really impressed by the value and how easy it was to find truly affordable prescription glasses without any hidden catches. This company understands customer satisfaction! I'm so happy with my purchase. 😃
Comments
Post a Comment